Ensure your responsible gaming
sg77 believes that gaming should be a source of fun — never a source of stress. Use our tools and guidelines to set your own limits and enjoy yourself in a healthy way.
Why is responsible gambling important?
Online casino and betting can be an entertaining activity, but it needs to be enjoyed with the right mindset and within limits. sg77 always places the safety and mental well-being of its players as the highest priority. We want every player to keep gambling an enjoyable experience — without harming other responsibilities or relationships in life.
Gambling problems can happen to anyone, and it is a mental health issue, not a sign of weakness. At sg77, we have put in place effective tools and policies to help you stay in control. If you ever feel that gaming is getting out of hand, reach out to us — we are always ready to help.
Our protective tools
Set a Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount. Once this limit is reached, no further deposits will be possible. This is the most effective way to play within your budget.
Self-Exclusion
If you need a break for any reason, you can temporarily close your account for a set period. During this time, logging in or placing bets will not be possible. You can return normally once the break is over.
Time-Out Feature
You can take a time-out for a set period (from 7 days up to 3 months). Once this feature is activated, access to your account will be suspended until the set time has passed.
Loss Limit Setting
Set a limit in advance on how much you can lose within a given period. Once the limit is reached, betting will stop automatically, keeping you protected from further losses.
Reality Check Notifications
A summary of your session time and spending is shared with you at regular intervals. These notifications remind you how long you have been playing and how much you have spent.
24/7 Support Team
For any questions or concerns about responsible gaming, our support team is available seven days a week, around the clock via live chat and email — in both Bengali and English.
Warning signs of a problem
Stay aware of the signs below to protect yourself or someone close to you. If these appear, it is important to act quickly.
- Being unable to stop even after spending beyond your budget
- Trying to place more bets to recover money that has been lost
- Hiding gambling activity from family or friends
- Taking on debt for gambling or having trouble paying essential bills
- Losing focus on work, studies, or family responsibilities
- Feeling restless or irritable when unable to play
- Turning to gambling to relieve anxiety or stress
Practical tips for healthy play
Decide how much you will spend before you start playing. End your session when that amount is used up — avoid spending more in the hope of winning.
Avoid playing for long stretches at a time. Take a break every hour and spend time with family and friends.
Think of gambling as entertainment, not a source of income. There is no guarantee of winning in any game — accept that before you begin.
Avoid playing when you are angry, upset, under the influence of alcohol, or under stress. Making decisions in that state is difficult and the risk of loss increases.
Simple steps to get help
If you feel that gaming is getting out of control, follow the steps below. sg77 is always here for you.
Contact us via live chat
Reach out to sg77's 24/7 live chat support at any time and request to activate the responsible gaming tools.
Write to us by email
Send an email to [email protected]. Describe your situation — our team will respond as quickly as possible.
Update your account settings
Activate a deposit limit, time-out, or self-exclusion directly from your account. Changes will take effect immediately.
Seek professional help
If needed, consult a mental health professional or counsellor. Gambling problems are a treatable condition — professional support is very effective in addressing them.
Age verification and underage protection
sg77 is open to players aged 21 and above only. Age is verified at registration and additional identity documents may be requested if necessary. If there are people under 18 or 20 in your household, use a PIN or password on family devices to limit their access to this site.
Online gambling software and parental control tools can be used to prevent minors from accessing sites of this kind. Keep your family protected.
Under our terms and conditions, no minor may open an account at sg77. If this rule is violated, the account concerned will be closed and no withdrawals will be processed.
21+ Only
This site is for players aged 21 and above only. Registration or access by minors is strictly prohibited.
sg77's responsible gaming policy
Commitment to fair play
sg77 follows a fair play policy. All game outcomes are determined by a verified Random Number Generator (RNG), which ensures a fair chance for every player. No artificial interference is made with the outcomes of any account.
Account security
Your account information is protected by SSL encryption. Do not share your login details with anyone. If you notice unusual activity in your account, contact support immediately.
Transaction transparency
A complete history of all deposits and withdrawals is stored in your account. You can view a spending summary at any time and request a detailed breakdown from support if needed.
Trained support team
sg77's support team is specially trained on responsible gaming. They will listen to your situation with care and help you activate the right tools — without any judgment or criticism.
Responsible gaming frequently asked questions
Enjoy safely — get started at sg77 today
Activate responsible gaming tools and play with peace of mind. Our support team is always here for you whenever you need us.